Communication skills

  • Strong writing, editing, and proofreading skills
  • Proficiency with style guides: Chicago Manual of Style (15th & 16th eds.), Merriam-Webster’s Collegiate Dictionary (11th ed.), Publication Manual of the American Psychological Association (5th ed.), client style guides
  • Excellent written and oral communication
  • Customer service and support: several years traditional help-desk support, facilitated by Request Tracker; telephone, email and in-person support; traditional library reference-desk experience

Computer skills

  • Web design and development: various combinations of HTML/XHTML, CSS, PHP, and MySQL plus some XML, JavaScript, and Perl
  • Software: Microsoft Office (Word, PowerPoint, Access, Excel); Photoshop, WordPress, Open Journal Systems/Open Conference Systems
  • Operating systems: Windows, Mac OS X, UNIX, Linux (Ubuntu, openSUSE)
  • Minor web server administration: CentOS, Unix/Apache
  • Ability to pick up new technology quickly

Information and Communication Professional